1. Introduction
This Privacy Policy applies to the Grab The Ball mobile application (the “App”), provided by the individual developer reachable at dimas.yasir@icloud.com (“we”, “us”, or “our”). It describes what information may be collected when you use the App, how that information is used, and the choices you have.
By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not install or use the App.
2. Information We Collect
We design Grab The Ball to collect only a minimal amount of information necessary to operate and improve the App.
2.1 Information you provide directly
The App does not require you to create an account or share personal information in order to play. In general, we do not ask you to provide any personally identifiable information (“Personal Data”) within the App.
If you contact us by email or through the contact form on grabtheball.com, we may receive your email address, name, and any other information you choose to include in your message. We use this information solely for the purpose of responding to your inquiry and providing support.
2.2 Automatically collected information
When you use the App, certain information may be collected automatically from your device to ensure the App functions correctly and to understand how it is used. This may include:
- Device information such as model, operating system version, language, and region.
- App usage information such as screens viewed, session length, and basic interaction events.
- Diagnostic information such as crash logs and performance data, which may be processed by Apple as part of the iOS operating system or by analytics providers.
3. How We Use Information
We use the information described above for the following purposes:
- To operate, maintain, and provide the core features of Grab The Ball.
- To understand how players interact with the App and to help us improve gameplay, performance, and stability.
- To respond to your support requests, feedback, or other communications.
- To detect, prevent, or address technical issues and potential misuse.
4. Local Data and Game Progress
Your in-game progress, settings, and unlocked content are typically stored locally on your device and are managed by the operating system’s storage mechanisms. Deleting the App from your device may remove this locally stored data.
5. Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your information may include:
- Performance of a contract – to provide you with access to the App and its features.
- Legitimate interests – to maintain and improve the App, prevent fraud, and ensure security, provided these interests are not overridden by your rights.
- Consent – where required by law, for example in relation to certain analytics, advertising, or marketing activities. When consent is the basis, you may withdraw it at any time through the relevant platform settings, where available.
6. Third‑Party Services
The App may use third‑party services such as analytics, crash reporting, or advertising networks. These services may collect information sent by your device as part of a request, such as device identifiers and basic usage data, under their own privacy policies.
We encourage you to review the privacy policies of any third‑party services that may be used within the App. The specific services used may change over time as we update or improve the App.
7. Children’s Privacy
Grab The Ball is not directed to children under the age of 13, and we do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at dimas.yasir@icloud.com so that we can take appropriate action, which may include deleting the information.
8. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Information related to support requests is typically kept for a reasonable period to help us resolve issues and improve the App.
9. Data Security
We take reasonable technical and organizational measures to protect information processed in connection with Grab The Ball. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding the information we process about you, such as the right to access, correct, or delete your Personal Data, or to object to or restrict certain processing activities.
To exercise any applicable rights, please contact us at dimas.yasir@icloud.com. We may ask you to verify your identity before responding to your request.
11. International Transfers
Your information may be processed and stored in countries outside of your country of residence. These countries may have data protection laws that are different from those in your jurisdiction. Where required by law, we take steps to ensure that appropriate safeguards are in place.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this document. We encourage you to review the Privacy Policy periodically for any changes. Your continued use of the App after any modifications indicates that you accept the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or Grab The Ball, you can contact us at:
Email: dimas.yasir@icloud.com
Website: grabtheball.com